Non-emergency contacts
For non-emergencies such as faulty appliances, leaking pipes, etc., please report issues to us using:
- your WhatsApp group
- info@gillams-properties.co.uk
- +44 1392 459 900
Other contacts #
If you are unable to contact us within a reasonable period, please contact:
| Service | Telephone |
|---|---|
| Plumber (Clive) | +44 7721 793 382 |
| Electrician (Pete) | +44 7814 093 192 |
| Fire alarms (Mike) | +44 7967 350 181 |
| General (Exeter Property Maintenance) | +44 1392 927 923 |
If these are unable to help, you may search for an appropriate service online.
Repair work #
The owner recognises that, in rare circumstances, occupants may need to engage the services of a contractor outside office hours to handle emergency repairs.
Emergency repairs relate to issues considered that:
- are dangerous to occupants
- could result in significant damage, or
- could compromise the security of the property.
Occupants can act in a reasonable manner to resolve emergency issues outside office hours or when they are unable to contact us.
The owner will accept responsibility for repair costs when there is a clear emergency that cannot wait until the next working day. The owner reserves the right to challenge unsubstantiated call out and associated costs incurred.